ECR - Efficient Consumer Response Australiasia

The OSA Improvement Road Map is intended for use as a manual, and describes activities that can be undertaken to develop projects to improve OSA. It also provides an objective common language to aid communication between business partners and offers an easy-to-follow framework built around sequential steps, supported with information, tools and tips to address potential issues. As well as providing the platform for a project-based approach to OSA improvement, the framework can be applied as part of a continuous improvement loop.

To receive your copy of the report please contact Kim Riggans at kim.riggans@afgc.org.au or 02 6273 1466. 

Click here to view a case study report by Unilever Australasia.