Connecting with the Consumer

Each year in October, the  Efficient Consumer Response Australasia's Supplier and Retailer Convention brings together leaders from across the fast moving consumer goods industry to examine, discuss and debate the current and emerging issues impacting our industry both locally and globally.

Technological and digital revolutions are starting to transform, and in some cases even disrupt, the value chain as we have known it. This is leading to an unprecedented pace of innovation and change, impacting how, where and when we shop, how we engage with shoppers and how consumers engage with our products, and the ways in which we work with trading partners to develop responsive, agile and flexible supply chains to meet shopper demands.

Globally and locally the FMCG Retail industry is entering a period of rapid expansion across new channels to market and seeing a vast increase in data driven insight into shopper behaviours and preferences. The ways in which shoppers interact with retailers and brands will continue to change at an ever increasing pace.

The 2014 ECRA Supplier and Retailer Convention will explore these themes and much more. Convention delegates will gain insight to the challenges and opportunities ahead, and to real world strategies through interactive discussions and content rich sessions addressing the critical industry issues. This is a must attend event for decision-makers within your organisation.


The program will be available shortly.


Jim Flannery
Senior Executive & Vice President
Operations & Industry Collaboration
Grocery Manufacturers Association
Kosta Conomos
Executive Director, Retail Industry Group

Phillip Bonanno
Client Partner, Australia & New Zealand

Stephen Koukoulas
Managing Director
Market Economics Pty Ltd
Michele Levine
Roy Morgan



Member              $895.00
Non-Member       $1500.00
Graduate            $448.00  (limit of two per company - Members only)

To register online please click here or download the registration form here.



Crown Conference Centre
Level 1 Crowne Promenade Melbourne
8 Whiteman Street
Southbank  VIC  Australia


Accommodation will be available at the Crown Promenade and Crown Metropol, Melbourne.  Convention rates are:

Crown Promenade, 8 Whiteman Street, Southbank, Melbourne VIC T: 03 9292 6389 
Rooms available from $255

Crown Metropol, 8 Whiteman Street, Southbank, Melbourne VIC   T: 03 9292 8888 
Rooms available from $270

Please click here to book your accommodation online with the Crown Melbourne. 

Alternatively you may telephone on 03 9292 6688 or email  Please quote the "Efficient Consumer Response Australasia Group" in your email to obtain the above rates.